Patient Access Concierge II– St. Peter's Hospital - Medical Imaging – FT Days

Trinity Health • Albany, NY

7d • $18 - $24 • Onsite

About The Position

The Patient Access Concierge provides administrative and customer service support for the Nuclear Medicine Department.

Requirements

• High school diploma or an equivalent combination of education and experience.
• Excellent communication skills both verbal and written, data entry skills, and organizational abilities.
• Superior interpersonal skills are necessary for interacting with customers and colleagues.
• Accuracy, attention to detail, ability to work independently, and good time management skills are required.

Nice To Haves

• Associate degree in Accounting or Business Administration highly desired.
• Past work experience of at least one to three (1-3) years within a hospital or clinic environment, an insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities is highly desired.

Responsibilities

• Confirming patient appointments
• Checking patients into the department
• Verifying insurance authorizations
• Reviewing physician orders for transcription
• Processing CaterTrax orders
• Providing parking validation
• Assisting with daily departmental operations to ensure an excellent patient experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED