PATIENT ACCESS CLERK

North Star Health Alliance • Ogdensburg, NY

2d • Onsite

About The Position

The Patient Access Clerk performs clerical, communication, and data-processing activities related to admitting and registering inpatients and outpatients. The role also handles patient charging, billing and receiving, statistical recording, financial transactions, and maintenance and inquiry of patient records. The clerk is expected to interact positively with patients, visitors, and staff in accordance with the facility’s mission, goals, policies, and procedures; maintain and support ongoing skills development; and work effectively in a fast-paced environment while addressing conflict and strong personalities.

Requirements

• High school diploma or equivalent.
• Clerical or secretarial experience; hospital or health-related experience is preferred.
• Typing speed of 40 words per minute.
• Pleasant personality, good interpersonal skills, and a positive attitude.
• Appropriate written and verbal communication skills.
• Positive customer-service skills and the ability to manage conflict professionally.
• Strong teamwork skills and the ability to work independently.
• Strong critical-thinking and problem-solving skills.

Nice To Haves

• Knowledge of medical terminology.
• Clerical or secretarial experience in a hospital or health-related environment.

Responsibilities

• Perform clerical, communication, and data-processing activities related to admitting and registering inpatients and outpatients.
• Handle activities related to patient charging, billing and receiving, statistical recording, and financial transactions.
• Maintain and respond to inquiries regarding patient records.
• Maintain personal skills and assist fellow employees in keeping their skills aligned with job requirements.
• Interact positively with patients, visitors, and fellow staff in accordance with the facility’s mission, goals, policies, and procedures.
• Professionally address conflict and work with strong personalities in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED