Patient Access Associate (FT; Evenings) - Touro Infirmary

LCMC Health • New Orleans, LA

2d • Onsite

About The Position

As a Patient Access Associate, you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in processes while ensuring information is accurate, confidential, and handled with care. Your calm, professional approach helps patients feel informed and supported throughout their visit. You’ll collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and patient-focused environment within the hospital.

Requirements

• Strong customer service and communication skills
• Empathy, professionalism, and attention to detail
• Ability to work effectively in a fast-paced healthcare environment
• High School Diploma or GED (or equivalent experience)

Responsibilities

• Greet patients and visitors in person and by phone
• Schedule appointments and manage check-in processes
• Register patients and verify insurance and demographic information
• Scan and maintain required documentation
• Explain financial responsibilities and collect payments when appropriate

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED