PATIENT ACCESS ASSOCIATE - FAMILY MEDICINE OF TROY - FT DAYS

ANDERSON HOSPITAL•Troy, IL

1d•$16 - $25•Onsite

About The Position

The Patient Access Associate helps maintain an organized, functional medical practice and promotes safe, effective patient care through support services. The role performs clerical duties such as charting, typing, faxing, filing, scanning, and telephone communications. It also collects patient co-pays and balances; obtains and enters demographic and insurance information into the registration system; performs insurance eligibility checks; schedules appointments; receives test results; and obtains physician orders.

Requirements

Experience in a medical setting.
Ability to complete computer work.
Excellent communication and interpersonal skills.

Nice To Haves

High school graduation or equivalent.
Medical terminology coursework or background.
Typing speed of 40–50 words per minute.

Responsibilities

Support patients’ rights and responsibilities, including respect for cultural and religious diversity.
Demonstrate flexibility to meet office and organizational staffing needs and appearance requirements.
Follow the chain of command appropriately.
Post payments in the system, balance payments at the end of the shift, and secure and submit funds to the appropriate office staff.
Confirm that new-patient paperwork is complete.
Ensure patient registration information is accurate to support an efficient revenue cycle.
Perform daily eligibility checks to ensure insurance information is complete and accurate before scheduled appointments.
Offer Privacy Notices to patients and document this according to policy.
Protect patient information.
Facilitate accurate, timely, and safe patient- and visitor-related activities in an efficient and courteous manner.
Perform assigned clerical duties to support efficient data utilization and management.
Collect patient co-pays and balances.
Obtain and enter patient demographic and insurance information into the registration system.
Schedule appointments, receive test results, and obtain physician orders.