Patient Access Assoc I Registration PRN
About The Position
A Patient Access Registrations Specialist I provides customer service and facilitates registration and scheduling for patients and visitors at Intermountain Health. The role collects and enters accurate patient information, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver follows Intermountain Health policies and procedures and applicable federal and state requirements for patient privacy and confidentiality. This is a PRN, as-needed position with coverage Monday through Sunday, including weekends and holidays. The role is located at Intermountain Health St Vincent Regional Hospital in Billings, Montana, and has 0 scheduled weekly hours.
Requirements
- Demonstrated proficiency with computers, including Microsoft Office, the internet, and email.
- Customer service experience, preferably in a healthcare setting.
- Ability to work in a fast-paced environment.
Nice To Haves
- High school diploma or equivalent is preferred.
- Experience with Epic is preferred.
Responsibilities
- Greet and assist patients and visitors courteously and professionally.
- Obtain and verify patient demographic, financial, and insurance information.
- Register and schedule patients for appointments, tests, and procedures.
- Collect and process co-pays, deductibles, and balances due at the time of service.
- Provide information about financial assistance, payment plans, and charity care.
- Explain consent forms, policies, and disclosures and obtain signatures.
- Provide directions, maps, and parking information to patients.
- Coordinate with clinical and administrative staff to support patient flow and quality care.
- Document and update patient records in the electronic health system.
- Follow up on pending issues such as prior authorizations, referrals, and pre-certifications.
- Follow applicable organizational policies and procedures and patient privacy and confidentiality regulations.
Benefits
- The employer describes a generous benefits package covering programs intended to support wellness and help caregivers live healthy, happy, secure, connected, and engaged. Details are provided through a linked benefits page.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
