Pathology Reporting Specialist - Pathology Support

Mayo Clinic • Rochester, MN

1d

About The Position

Performs a variety of tasks in support of pathologists, other allied healthcare providers, lab and practice. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as research and administrative documents. Responsibilities may include: coordinate patient case correspondence/materials, order tests and stains for cases, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendars. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Participates in SuperUser activities such as: User Acceptance testing, e-consult rotation/communication. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role. Individuals hired to this position are required to complete 2 years in the role before being eligible to transfer to other positions within Mayo Clinic This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program

Requirements

• Associate degree in a related field or Bachelor degree or completion of a formal medical secretary and/or transcriptionist program and two years of experience in healthcare operational functions (i.e., hospital services, medical administrative assistant, desk or appointment functions)
• Experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications
• Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas
• Works cooperatively with peers in shared work environment and gives and receives constructive feedback
• Requires excellent application of grammar, punctuation, and English usage
• Is able to understand diverse accents and speech variations
• Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks
• Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations
• Requires good decision-making and judgment

Nice To Haves

• Individuals hired to this position are required to complete 2 years in the role before being eligible to transfer to other positions within Mayo Clinic

Responsibilities

• Coordinate patient case correspondence/materials
• Order tests and stains for cases
• Answering telephones and providing related follow-through
• Participation in process improvement which includes data collection
• Coordinating case conference materials
• Maintain consultant calendars
• Follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures
• Participates in SuperUser activities such as: User Acceptance testing, e-consult rotation/communication
• Serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems
• Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time

Benefits

• This position is not eligible for visa sponsorship.
• Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree