Pathology Patient Care Technician

Texas Children's Hospital • Katy, TX

20d

About The Position

The Pathology Patient Care Technician works in the Central Receiving and Processing section of the Pathology Department, performing phlebotomy, order entry, specimen processing, and clerical tasks. The role also trains new staff, manages defects, and processes specimens for referral to reference laboratories. The position requires attention to patient identification and specimen handling procedures, communication with patients, families, and staff, and the ability to investigate and resolve demographic and labeling discrepancies.

Requirements

• High school diploma or equivalent.
• One year of phlebotomy or specimen-processing experience.

Nice To Haves

• PBT-ASCP certification.

Responsibilities

• Follow hospital and departmental patient-identification policies by confirming that the two patient identifiers match on the patient’s armband, labels, and requisition before performing phlebotomy.
• Order, label, and process specimens for laboratory testing.
• Process and package specimens for shipment to the Main Campus and other reference laboratories.
• Communicate and interact with patients, families, and staff.
• Independently investigate and resolve discrepancies involving patient demographics and OPTIO labels by contacting personnel in other departments, nurses, and Admissions staff, using the EPM.
• Maintain theoretical and practical knowledge of procedures and equipment, and demonstrate competency through performance, documentation, and supervisory observation.
• Perform and participate in proficiency testing programs to validate competency as required.
• Train new employees and evaluate the competency of other Pathology Patient Care Liaison staff in phlebotomy, order entry, clerical and computer functions, centrifugation, labeling, and other procedures.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED