Parts Warehouse Specialist, Hvy
About The Position
The Parts Warehouse Specialist assists customers at the parts counter and by telephone, helping them find construction equipment parts using online resources and equipment parts books. The role includes face-to-face and telephone sales, warehouse order picking and sorting for customer orders and service technicians, and separating orders for pickup or delivery. Hose assembly may be added after the first 45 days. The specialist completes nightly paperwork and computer data entry and may prepare detailed notes for the first shift to support ongoing order processing and fulfillment. Other duties may be assigned. The position works in warehouse and office environments, with some outside exposure. Work includes extended periods of sitting, answering calls, keyboarding and email, as well as walking, bending, and lifting. Occasional local travel may be needed to deliver parts to customers. Approved safety equipment is required. Overtime and Saturday work may be required, particularly during peak season.
Requirements
- Self-starter with good time-management, planning, and organizational skills and attention to detail.
- Positive attitude and excellent customer service skills.
- Computer skills and experience.
- Excellent written, email, and verbal communication skills.
- Ability to perform general math calculations involving money, weight, volume, and distance.
- Ability to lift up to 75 pounds.
- Ability to work with minimal supervision.
- High school diploma or equivalent.
- Valid driver's license and clean driving record: no more than two minor violations in the past three years and no major violations in the past five years. A Motor Vehicle Report will be performed on the final candidate.
- Ability to work overtime as needed and Saturdays as required.
Responsibilities
- Help customers identify construction equipment parts using online resources and equipment parts books.
- Sell parts to customers in person and over the telephone.
- Pick and sort customer and service technician orders, and separate orders for pickup or delivery.
- Perform hose assembly after the first 45 days, as applicable.
- Complete nightly paperwork and computer data entry.
- Prepare detailed notes for the first shift when needed to support order processing and fulfillment.
- Perform other duties as assigned.
- Deliver parts to customers locally when required.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k)
- Paid holidays
- Paid parental leave
- Funeral leave
- Prorated 80 hours of paid time off plus one floating holiday
- Education assistance
- Personal tool insurance
- Safety equipment reimbursement
- Voluntary supplemental insurance, including accident, critical illness, and hospital indemnity coverage
- Legal assistance
- Identity and fraud protection
- Shift differential pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
