Parts & Warehouse Coordinator

MAYEKAWA USA INC•Torrance, CA

57d•$20 - $30•Onsite

About The Position

The Parts & Warehouse Coordinator is responsible for managing the receiving, storing, and distribution of products, processing customer orders, and assisting customers with inquiries. This role involves maintaining accurate inventory records, coordinating shipments, and ensuring a safe and clean work environment. The position requires strong organizational and communication skills, proficiency in relevant software, and the ability to work both independently and as part of a team.

Requirements

Excellent verbal and written communication skills.
Strong customer service skills with the ability to build positive relationships with customers and vendors.
Excellent organizational skills and attention to detail.
Good math skills and ability to accurately process orders and inventory transactions.
Proficient with Microsoft Office Suite and inventory/order management software.
Efficient time management skills and ability to prioritize multiple tasks.
Ability to work independently and as part of a team in a fast-paced environment.
High school diploma or equivalent required.
Minimum of two years of related experience required.
Ability to lift up to 55 pounds at a time.
Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools.

Nice To Haves

College coursework or other formal training in a related field preferred.
Higher-level candidates with extensive parts sales, inventory management, or customer support experience will be considered and may be hired at a level commensurate with their experience.
Experience in parts sales, customer service, warehouse operations, inventory control, distribution, or supply chain environments is highly desirable.
Candidates with experience from automotive parts retailers or dealerships (such as AutoZone, O'Reilly Auto Parts, NAPA, or dealership parts departments) are encouraged to apply.
Candidates with industrial parts sales or distribution experience (such as Motion Industries, United Refrigeration, HVAC/R distributors, industrial supply companies, or similar organizations) are encouraged to apply.

Responsibilities

Receives, distributes, and stores products in designated, secure locations.
Processes customer orders and transactions within the Epicor software system.
Assists customers with parts inquiries, product availability, pricing, and order status.
Prepares and maintains records of materials received and shipped, including transaction dates, locations, and other pertinent information.
Reviews shipments for quality and accuracy and verifies accompanying documentation.
Confirms shipping details and special instructions; expedites shipments that affect customer needs or manufacturing schedules.
Coordinates inbound and outbound shipments with carriers, vendors, and customers.
Transports and loads materials, supplies, and finished goods manually and/or using hand trucks and skids.
Resolves issues with vendors, carriers, and contractors when problems arise.
Validates, approves, and forwards invoices to the accounting department.
Maintains accurate inventory records and assists with cycle counts and inventory management activities.
Collects and properly disposes of scrap bracing, cardboard, and strapping while maintaining a safe and clean work environment.
Performs other related duties as assigned.