Parts Support | Back Counter

Swickard Seattle LLC, d/b/a Mercedes-Benz of Seattle•Seattle, WA
•$50,000 - $60,000•Onsite

About The Position

Mercedes-Benz of Seattle, part of Swickard Auto Group, is hiring a Parts Support team member to support its dealership parts department in Seattle, Washington. The role focuses on accurately and quickly fulfilling technician parts requests, finding the correct Mercedes-Benz OEM parts, maintaining inventory, and keeping the service department informed about order issues. Candidates with dealership parts experience are preferred, while warehouse, logistics, retail inventory, and other detail-oriented backgrounds are also welcome. Paid brand and parts training is provided.

Requirements

  • Automotive parts or dealership experience is preferred; candidates with warehouse, logistics, retail inventory, or other detail-driven backgrounds are encouraged to apply.
  • Comfort using computer-based parts lookup and a DMS, or ability to learn them quickly.
  • Accuracy when verifying part numbers before pulling parts.
  • Clear communication and prompt reporting of delays.
  • Valid driver's license and a clean driving record.

Nice To Haves

  • Familiarity with Mercedes-Benz or European parts.

Responsibilities

  • Accurately and quickly fill technician parts requests by pulling, staging, and delivering parts to the correct service bay.
  • Use electronic parts catalogs to look up Mercedes-Benz OEM part numbers and identify correct parts and supersessions.
  • Promptly inform technicians and service advisors about backorders, substitutions, and delays.
  • Process returns, cores, and warranty parts according to department procedures.
  • Receive, bin, and organize incoming stock to maintain accurate inventory.
  • Support the parts team with order preparation and deliveries to the service department.
  • Maintain accurate records in the DMS.

Benefits

  • Paid brand and parts training.
  • Medical, dental, and vision insurance.
  • Life insurance and supplemental coverage options.
  • Paid time off and paid holidays.
  • Career growth opportunities into parts advisor, parts specialist, wholesale, and parts management roles.
  • Employee vehicle purchase and service discounts.
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