Parts Support Specialist
About The Position
The parts department doesn’t get the spotlight — but nothing moves without it. Every repair that gets done, every van that leaves on time, every technician who stays productive depends on a parts team that’s organized, accurate, and fast. If you’re someone who takes pride in doing the behind-the-scenes work that makes everything else possible, we want to meet you. We’re building the parts support team for a brand-new operation, and we’re filling multiple full-time roles. No automotive parts experience required — we will train the right people. What we can’t teach is work ethic, attention to detail, and a hospitality mindset. Bring those, and we’ll build the rest together. The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership — we are a purpose-built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest. This is a rare ground-floor opportunity. You won’t be inheriting someone else’s culture or fitting into an existing mold — you’ll be helping to build it. At our Van Center, hospitality is a core value, not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.
Requirements
- 2+ years of experience in a customer service, hospitality, retail, or warehouse role — automotive experience is a plus but not required
- Strong work ethic — you show up on time, stay engaged, and take ownership of your work
- Sharp attention to detail — parts accuracy directly affects technician productivity and guest satisfaction
- Comfortable in a fast-paced, team-oriented environment where priorities can shift quickly
- Organized and process-driven — you like systems, follow procedures, and keep things tidy
- Friendly and professional — you’ll interact with technicians and teammates throughout the day
- Basic computer skills for inventory and order management systems
- Punctual, dependable, and takes genuine pride in doing the job right
Nice To Haves
- automotive experience
Responsibilities
- Pull and deliver parts to technicians at the counter and on the shop floor quickly and accurately
- Receive incoming shipments — verify against purchase orders, log discrepancies, and stock to correct bin locations
- Process outbound orders and returns, ensuring proper documentation and packaging
- Maintain bin accuracy and parts room organization to support a fast-moving service department
- Conduct regular cycle counts and assist with periodic physical inventory
- Monitor and flag low-stock items to the parts manager before they become a problem
- Support the parts team with daily tasks to keep operations running smoothly
- Uphold the cleanliness, organization, and presentation standards of the parts department at all times
Benefits
- medical
- dental
- vision
- paid time off
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
