Parts & Supplies Sales Manager
About The Position
This Parts & Supplies Manager will develop new prospects and interact with existing customers to increase sales and gross profit of Lennox parts & supplies business. Duties include, but are not limited to: Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Facilitates vendor relationships and aftermarket sales training at the local level Negotiates prices and terms of sales and service agreements. Ensures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Will coach and mentor sales representatives on selling HVAC aftermarket parts and supplies.
Requirements
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Requires at least five years related experience.
- Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
- Requires knowledge of principles and methods for showing, promoting, and selling products or services. (This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems)
- Knows principles and processes for providing customer service. (This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
- Effective at written and verbal communication.
- Requires intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software.
Responsibilities
- Develop new prospects and interact with existing customers to increase sales and gross profit of Lennox parts & supplies business.
- Select the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
- Facilitate vendor relationships and aftermarket sales training at the local level.
- Negotiate prices and terms of sales and service agreements.
- Ensure high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
- Coach and mentor sales representatives on selling HVAC aftermarket parts and supplies.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
