Parts Supervisor

Carvana • Wood Village, OR

1d • Onsite

About The Position

The Parts Supervisor is a front-line supervisor who directly manages and develops a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees inventory and vehicle movement for repairs while ensuring production, quality, safety, and process standards are met. The supervisor partners with the Inspection Center General Manager to determine whether inventory should be repaired or rejected and trains associates to complete work effectively and efficiently. This role is not eligible for visa sponsorship.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with other lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull in an environment that may be cold, hot, noisy, wet, or exposed to vehicle-maintenance fumes or odors.
• Ability to use safety equipment, including items such as a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively to team members.
• Ability to communicate and interact professionally and courteously with others.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and weekends.
• Ability to work variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee assigned team activities, assess strengths and weaknesses, and identify and address opportunities for improvement.
• Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
• Foster positive communication, team cohesion, and adherence to Carvana’s values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflict among team members.
• Monitor adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
• Train associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and production delays.
• Complete repairs effectively and efficiently the first time to minimize rework and production delays.
• Work conscientiously to reduce the risk of injury from spills and other preventable hazards in the shop.
• Manage multiple associates, including employee development and performance management.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan payment perks.
• Vehicle discounts.
• Benefits for pets.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for varied, rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED