Parts Supervisor

Atlantic Detroit Diesel Allison•Town of Islip, NY

11d•Onsite

About The Position

This position supports the Bohemia, NY location by selling replacement parts—representing multiple product lines including mtu, Volvo Penta Industrial/Marine, and Allison Transmission—while also coordinating daily warehouse operations. Duties include supporting customers and internal technicians, processing shipments, maintaining inventory accuracy, ensuring proper parts distribution, and keeping an organized, safe parts and warehouse environment. The ideal candidate will bring an entrepreneurial spirit—showing initiative, accountability, and a continuous-improvement mindset—while excelling in customer service and parts and warehouse operations.

Requirements

High School Diploma or GED.
Parts sales experience: 2–5 years preferred.
Warehouse operations experience: 1–2 years preferred.
Marine industry experience preferred.
Strong communication, interpersonal, and organizational skills.
Ability to work efficiently in a fast-paced, results-driven environment.
Friendly, enthusiastic, reliable, and a positive team‑oriented attitude.
Organized and methodical approach to tasks; accurate and thorough work.
Ability to work well with diverse personalities.
Basic to intermediate computer navigation skills.
Experience with Microsoft Office (Word, Excel, Outlook).
Ability to navigate manufacturer parts lookup portals and POS systems.
Ability to work independently, prioritize daily workload, and follow through with minimal supervision.
Strong customer service and communication skills (phone, email, and in person) with a sense of urgency and attention to detail.
Comfort navigating OEM parts lookup tools and order entry/POS systems to create accurate quotes, sales orders, and documentation.
Solid understanding of shipping/receiving, packaging, and documentation requirements.
Organized, safety-minded approach to inventory control, cycle counting, and maintaining a clean work area.

Responsibilities

Provide exceptional support to customers in person and by phone, ensuring a professional, efficient, and customer‑focused experience.
Identify required parts using manufacturer lookup tools; create accurate quotes, sales orders, and documentation.
Process customer payments, obtain credit authorizations, and handle returns; inspect parts/cores and issue credits or refunds as appropriate.
Receive, inspect, and process incoming parts, supplies, and materials; report discrepancies related to quantity or condition.
Prepare, pick, package, document, and ship outgoing materials accurately and on schedule; verify correct labeling, packaging, and completeness.
Fill requisitions, work orders, and internal/external requests for parts and materials accurately and timely.
Read and interpret order information to determine items to be moved, distributed, or staged.
Organize and store inventory by part number, size, or type to ensure traceability and efficient retrieval.
Perform cycle counts and support inventory accuracy improvement initiatives.
Maintain, track, and document all incoming and outgoing parts, materials, and shipments.
Order and maintain necessary warehouse shipping and packaging supplies.
Maintain a clean, safe, and organized parts department and warehouse; adhere to all safety standards and operational procedures.
Participate in all required training and stay current on product updates.
Maintain a clean, organized, and safe work environment; adhere to safety standards and wear required PPE.