Parts Supervisor

Utility Keystone Trailer Sales•Manheim, PA
•$70,000 - $80,000•Onsite

About The Position

Lead the daily warehouse and operational functions of the Manheim Parts Department while supporting sales, customer service, and team development. Assume day-to-day leadership of the department when the Parts Manager is unavailable.

Requirements

  • Servant leader who leads by example, demonstrates humility, and earns trust.
  • Able to make sound decisions, hold others accountable, and handle conflict calmly.
  • Strong operational, organizational, inventory, and process improvement skills.
  • Sales-minded and customer-focused with an understanding of revenue and gross profit.
  • Strong communicator and team builder who wants to grow into greater leadership.
  • Professional, trustworthy, self-motivated, and able to manage multiple priorities.
  • Proficient in using computers, Microsoft Office, email, and other common software.
  • Comfortable using common hand tools.
  • High school diploma or GED required.
  • Valid driver license required.

Nice To Haves

  • Three to five years of related parts, warehouse, operations, or sales experience preferred.
  • Previous leadership or supervisory experience preferred.

Responsibilities

  • Lead daily warehouse operations, including picking, staging, shipping, receiving, returns, deliveries, organization, and safety.
  • Coach and hold the operations team accountable while building a strong, team-first culture.
  • Lead the department and make routine operating decisions when the Parts Manager is unavailable.
  • Work hands-on during high-volume periods and remove barriers affecting throughput and customer service.
  • Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries.
  • Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention.
  • Build working knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures.
  • Support customer needs, quotes, counter sales, follow-up, and sales opportunities.
  • Build strong relationships with customers, vendors, sales staff, and UKTS departments.
  • Use technology to improve accuracy, throughput, customer service, and profit.
  • Train team members, develop future leaders, and prepare for greater responsibility.
  • Reinforce company safety standards, policies, and procedures.
  • Perform other duties assigned by the Parts Manager.

Benefits

  • Competitive Salary
  • Quarterly Profit Share
  • Monthly Potential Bonus
  • Paid Time off and 9 Paid Holidays
  • Medical, Dental & Vision Insurance
  • Matching 401K (Retirement Planning)
  • Prescription safety glasses and workboots program
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