Parts Supervisor
W.W.Williams Company•West Sacramento, CA
•Onsite
About The Position
As Parts Supervisor, you will direct and coordinate the parts functions within the branch. You will also work in cooperation with the Service and Sales teams to develop and maintain a satisfied and loyal customer base through excellent customer service.
Requirements
- Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Strong verbal and written communication, leadership, & customer service
- Computer and software skills including Microsoft Office Suite.
Responsibilities
- Supervisory responsibilities (assigning and directing work) for all people assigned to the parts department.
- Bid Preparation
- Work with vendors for competitive pricing
- Support outside salespeople (marketing/new product roll outs)
- Coaches and counsels’ employees to assure the highest levels of customer satisfaction and inventory accuracy.
- Participates in hiring and termination activities
- Conducts performance and salary appraisals
- Develops employees for future roles
- Meets regularly with service management to review the parts department's performance in support of the service operation.
- Reviews open service issues regularly, identifying and correcting procedural issues impacting overall customer satisfaction in the service department.
- Reviews mandatory inventory exception reports impacting inventory values and corrects to maintain inventory accuracy.
- Assigns other inventory exception reports to be reviewed and corrected and oversees the successful completion.
- Assists Inventory Team on inventory exception reports when requested.
- Investigates cycle count exceptions and adjusts inventory as needed to assure inventory accuracy.
- Determines root cause of inventory inaccuracies and implements corrective action.
- Reviews financial and performance reports to determine whether divisional and corporate objectives are being obtained.
- Participates in forecasting future business results.
- Identifies areas of concerns and determines corrective action.
- Maintains a safe and clean work environment in all parts areas of the operations, complying with EPA, OSHA, and corporate regulations.
Benefits
- 8 Paid Holidays & 1 Paid Wellness Day
- Paid Time Off
- Employee Referral Bonus Program
- Medical, Dental & Vision Insurance
- 401k with Company Match
- Company Paid Training
- Growth & Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
