Parts Specialist at Eclipse Marine Seneca

Brunswick Boat Group•Seneca, SC

2d•Onsite

About The Position

At Eclipse Marine, we are committed to delivering an exceptional boating experience to our customers. Our network of dealerships offers a wide range high-quality boats, outstanding customer service, and expert parts and service departments, all fueled by our passion for the boating lifestyle. We are seeking a motivated and detail-oriented Parts Specialist to join our Parts & Service Department. In this critical role, you will oversee the ordering, receiving, and management of parts and accessories, ensuring timely availability for both internal repair orders and customer needs. Your ability to stay organized, communicate effectively, and manage inventory efficiently will directly support the success of our service operations. If you are highly organized, thrive in a fast-paced environment, and have a passion for operational excellence, this is the opportunity for you! At Brunswick, we have passion for our work and a distinct ability to deliver.

Requirements

High school diploma or equivalent.
Strong organizational skills and high attention to detail.
Proficiency with Microsoft Office applications.
Excellent verbal and written communication skills.
Basic Mathematical skills.
Ability to learn and navigate inventory and dealer management software.
Prior experience managing complex inventories with multiple supply chains.
Commitment to providing exceptional internal and external customer service.

Nice To Haves

Experience in the marine, automotive, or powersports industries.
Basic boating and marine terminology knowledge.
Familiarity with Lightspeed or similar dealer management systems.
Vendor relationship management experience.

Responsibilities

Order, receive, and distribute parts and accessories for both sales and service operations.
Maintain accurate inventory records using established bin systems and standard operating procedures.
Verify part numbers, quantities, and condition of incoming stock; resolve discrepancies with vendors as needed.
Maintain adequate stock of fast-moving parts to meet service department needs and prevent workflow delays.
Accurately complete monthly cycle counts and submit results to the Director of Service and Accounting Manager on schedule.
Maintain a pending and up-to-date file of purchase orders and C.O.D.'s; communicate directly with accounts payable.
Drive year-over-year growth in parts sales by increasing sales volume.
Achieve and sustain an overall gross profit margin of greater than 44%.
Communicate daily with service advisors and technicians to ensure parts availability for current and upcoming repair orders.
Maintain relationships with vendors, researching cost, timelines, and availability to meet operational requirements.
Process warranty parts, claims, and returns, ensuring proper credit is received.
Manage SLOB (slow, obsolete, and broken) inventory by coordinating returns or write-offs with vendors.
Keep work areas, storage locations, and parts bins clean, organized, and safe.
Coordinate with Sales and Service teams to develop parts estimates, communicate lead times, and proactively manage customer expectations regarding parts availability and delivery schedules.
Support occasional promotional events or boat shows with parts-related needs.
Perform other duties as assigned to support the success of the department and dealership.