Parts Specialist Motorcycle ATV Powersports

Southern Mountain Adventures LLC

19h•Onsite

About The Position

Parts Specialists are the sales force of the retail parts department. They handle all customer transactions from start to finish while striving to achieve department and personal goals.

Requirements

Regular attendance during normal scheduled store hours
Ability to work 9+ hours per day
Ability to work weekends
Frequent standing, walking and sitting
Ability to work in a high stress environment
Ability to work under tight deadlines which may require longer/later hours as needed.
Ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Occasional lifting of up to 35 lbs
Occasional pushing of up to 100+ lbs

Responsibilities

Be an example of living the mission and core values
Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.
Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices to produce the most ideal results
Hold yourself, your peers and your team to the highest level of accountability with cleanliness, organization, and safety standards.
Continually learn and apply new selling skills, strategies and techniques on a daily, monthly and yearly basis. Complete OEM or vendor training within timelines set by the company. Maintain a high level of product, market and industry knowledge.
Achieve predetermined personal and department revenue and margin goals by ensuring effective merchandising and selling.
Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.
Ensure accurate and effective communication about inventory with internal and external customers.
Ensure accuracy of inventory by controlling shrinkage and obsolescence. Ensure all inventory is organized and the customer facing showroom meets or exceeds company standards of cleanliness.