Parts Specialist Motorcycle ATV Powersports

Southern Mountain Adventures LLC•Oxford, AL

9h•Onsite

About The Position

Parts Specialists are the sales force of the retail parts department. They handle all customer transactions from start to finish while striving to achieve department and personal goals.

Requirements

Regular attendance during normal scheduled store hours including the ability to work 9+ hours per day and the ability to work weekends.
Frequent standing, walking and sitting.
Ability to work in a high stress environment and under tight deadlines which may require longer/later hours as needed.
Ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Ability to occasionally lift up to 35 lbs.
Ability to occasionally push up to 100+ lbs.
Ability to be an example of living the mission and core values.
Ability to effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.
Ability to optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices to produce the most ideal results.
Ability to hold self, peers and team to the highest level of accountability with cleanliness, organization, and safety standards.
Ability to continually learn and apply new selling skills, strategies and techniques on a daily, monthly and yearly basis.
Ability to complete OEM or vendor training within timelines set by the company.
Ability to maintain a high level of product, market and industry knowledge.

Responsibilities

Be an example of living the mission and core values
Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.
Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices to produce the most ideal results
Hold yourself, your peers and your team to the highest level of accountability with cleanliness, organization, and safety standards.
Continually learn and apply new selling skills, strategies and techniques on a daily, monthly and yearly basis.
Complete OEM or vendor training within timelines set by the company.
Maintain a high level of product, market and industry knowledge.
Achieve predetermined personal and department revenue and margin goals by ensuring effective merchandising and selling.
Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.
Ensure accurate and effective communication about inventory with internal and external customers.
Ensure accuracy of inventory by controlling shrinkage and obsolescence.
Ensure all inventory is organized and the customer facing showroom meets or exceeds company standards of cleanliness.