Parts Advisor (Powersports)

ANDERSON AUTO GROUP•Lake Havasu City, AZ

14h•Onsite

About The Position

Anderson Powersports is looking for a parts advisor to join our team. The parts advisor is responsible for helping customers and mechanics find the parts they need. This is an important job that directly contributes to the success of business operations. Anderson Powersports is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Requirements

High School or GED preferred
Prior sales or customer service experience preferred
General understanding of vehicle operation preferred
Proficient with computers to research parts and equipment
Clean driving record
Able to pass a drug screen and background check
Flexibility
Communication Proficiency
Collaboration Skills
Detail-Oriented
Organized
Customer Focus
Technical Capacity
Teamwork
Strong Work Ethic

Responsibilities

Sell parts to customers to meet monthly forecasts.
Issue parts and accessories to mechanics from the parts counter.
Display seasonal parts and accessories in an attractive manner.
Control files, reference books, and other paperwork at the parts counter.
Report any inventory or price discrepancies to the Parts Manager.
Maintain master parts and price book.
Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.
Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job.
Keep the inventory control system and parts catalog up to date.
Inform service personnel when back-ordered or special-order parts are received.
Be polite and friendly, greet customers promptly, and deliver exceptional customer service.
Make sure the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management.
Communicate effectively and often with Assistant Service Managers (ASMs) / Service Advisors.
Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management.
Shows when scheduled to work, on time, ready, and able to perform essential job functions.
Adhere to all company policies, procedures, and practices.
Perform other tasks as directed.