Powersports Parts Associate / Salesperson

BMS Partners•Port Richey, FL

About The Position

Broward Motorsports is currently seeking full-time Parts Sales Associates to join our outstanding team. The role will assist our customers and service technicians with motorcycle parts & accessory requests, while providing an outstanding customer service experience. Summary Description: Provide courteous, knowledgeable assistance to customers; stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner.

Requirements

Experience: 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
Ability to take initiative and problem solve.
Excellent verbal and written communication skills.
Ability to present oneself as well as the company in a professional manner.
Proficient in the use of a personal computer and corresponding programs.
Attention to detail.
Interpersonal skills and customer service skills required.

Responsibilities

Provide customer service to external customers.
Meet customer needs, offers options, resolves problems and follows up with customers.
Ensure full customer satisfaction without unnecessarily referring customer to other staff members.
Maintain friendly, helpful demeanor.
Provide professional, knowledgeable, courteous customer service.
Assist customers in locating merchandise, take special orders, answer questions, and communicate policies on returns and exchanges.
Monitor for shoplifting.
Check price tags for alterations.
Keep sales floor neat, clean and fully-stocked.
Shelve new stock, inform buyers of fast and slow selling stock, maintain thorough knowledge of inventory.
Ensure merchandise is attractively displayed.
Maintain desk/areas in a clean, organized fashion.
Keep area well-stocked with necessary supplies, such as shopping bags, etc.
Comply with all company and department policies and procedures.
Perform other related duties as assigned or requested.