Parts/Shipping & Receiving Associate

FescoChattanooga, TN
Onsite

About The Position

FESCO is looking for a dedicated and detail-oriented Parts/Shipping & Receiving Associate to join our team in Chattanooga, TN. This is a full-time, in-person position located at our Chattanooga office. The role involves providing customer service for parts inquiries, managing order fulfillment, handling shipping and receiving logistics, maintaining inventory, and ensuring warehouse organization and safety.

Requirements

  • Experience performing Shipping & Receiving
  • Clean Driving Record
  • Strong communications & customer service skills
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that align with our safety standards.
  • Must be at least 18 years of age.

Nice To Haves

  • Forklift Certified a plus

Responsibilities

  • Provide prompt, professional customer service at the parts counter and for online parts inquiries.
  • Perform parts research for counter and online customers.
  • Take and process parts orders accurately.
  • Interact with parts department personnel to resolve discrepancies and ensure order accuracy.
  • Accurately pick parts to fill orders.
  • Inspect and verify orders against original documentation prior to shipment.
  • Ensure work orders are set up correctly and that accurate information appears on pick slips.
  • Record discrepancies and prepare shipping reports for shortages or damages.
  • Package materials for shipment.
  • Ship outgoing materials, products, and supplies.
  • Determine proper shipping methods, coordinate with trucking companies, and complete required manifests.
  • Set up truck shipments and print Bills of Lading.
  • Combine and route AIR transfers to the correct location.
  • Maintain inventory of shipping materials and supplies.
  • Receive and inspect incoming inventory.
  • Stock inventory and maintain accurate counts.
  • Place non-stock and new stock items in proper warehouse locations.
  • Perform inventory cycle counts and FIFO checks.
  • Replenish high-moving products from overflow areas.
  • Investigate inventory variances.
  • Inspect and process vendor returns prior to shipping.
  • Maintain a clean and orderly work area and equipment.
  • Follow all prescribed safety regulations and accident prevention procedures, including health and safety guidelines.

Benefits

  • Medical, Dental, and Vision Coverage
  • Life Insurance
  • Paid time off for Vacations and Holidays
  • 401 (k) Retirement Plan with Company match
  • Job Security and advancement potential
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