Parts & Service Coordinator

ARNOLD MACHINERY COMPANY•Springville, UT

4d•Hybrid

About The Position

Arnold Machinery Company is seeking a Parts and Service Coordinator to join their team. This role supports both customers and internal departments with accuracy, professionalism, and attention to detail. The Parts & Service Coordinator will be responsible for processing parts orders, assisting the service department, managing inventory, and providing administrative support to various departments. The position is located in Springville, UT and offers a $2,000 signing bonus.

Requirements

Ability to operate a forklift or complete certification.
Valid driver’s license and ability to operate a company vehicle.
Proficiency in Microsoft Excel and Word.
Strong verbal and written communication skills.
Ability to work in a fast-paced, multi-functional environment.
Strong attention to detail and organizational skills.

Responsibilities

Process phone and walk-in parts orders promptly and accurately.
Determine and verify customer parts needs.
Research parts availability and requirements.
Input orders into the computer system.
Pull parts from warehouse for counter customers.
Place backorders and follow up with vendors.
Generate complete and accurate purchase orders.
Assist the service department by pulling required parts.
Perform cycle inventory counts and restock items as needed.
Support the Parts Manager with various tasks as necessary.
Code office invoices and assist with expense tracking.
Prepare and research explanations for expenses.
Write, monitor, and assist with closing service jobs.
Process timecards and maintain technician service records.
Coordinate between field service and Parts Department for parts needs.
Handle petty cash, process checks, and mail checks to the corporate office.
Maintain accurate records of associate data, including phone numbers, shirt sizes, birthdays, hire dates, and vehicle assignments.
Manage and reclassify credit card charges (Wells Fargo) for all associates.
Complete new vendor setup forms and assist with onboarding new hires.
Prepare and process documents related to equipment sales, rentals, and demonstrations.
Provide administrative support to sales representatives as needed.
Stock incoming parts and supplies.
Assist with general warehouse organization and inventory preparation.
Participate in physical cycle counts.
Maintain cleanliness in warehouse and workstation areas.
Answer phones, file documents, and assist with other clerical tasks.
Maintain a clean and efficient workspace.
Stay up-to-date on products, parts, and system updates.
Maintain communication with management and coworkers regarding work-related issues and ideas.