Blaine Brothers - Parts Sales Specialist

Blaine Bros Maintenance•Clearwater, MN

1d•Hybrid

About The Position

The Parts Sales Specialist serves as a key point of contact between customers and Blaine Brothers, including sister companies North American Trailer, Hydraulic Specialty Inc., TruckAline, and Capacity. This role combines inside counter and phone-based sales with outside territory sales responsibilities; that will require some travel within territory. The Part Sales Specialist receives and fulfills customer orders, proactively builds and maintains relationships with current and prospective customers, and supports the overall sales and parts operation. Hours: Monday- Friday 9am-6pm

Requirements

Clean driving record
Able to home office in assigned region for outside territory duties.
Positive attitude with a take-care-of-the-customer mindset.
Thorough knowledge of vendors, products, prices, procedures, and policies.
Excellent interpersonal, written, and verbal communication skills.
Strong computer skills; mathematical aptitude.
Excellent problem-solving skills and ability to overcome objections.
Understanding of the selling process; ability to determine customer stated and unstated needs.
Ability to set objectives, develop a plan, and follow through on execution.
Attention to detail and follow through.
Integrity, honesty, and respect.
Reading Comprehension – Understanding written sentences and paragraphs in work-related documents.
Active Listening – Giving full attention to what others are saying, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking – Talking to others to convey information effectively.
Writing – Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking – Using logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems.
Time Management – Managing one’s own time and the time of others.
Teamwork – Ability to work in cooperation with and in support of others toward a common goal.
Active Follow Through – Understanding the implications of information and applying it throughout the process to completion.

Nice To Haves

Established industry relationships a plus
Previous selling experience a plus

Responsibilities

Greet and assist walk-in and phone customers in a friendly, professional manner.
Identify, quantify, and maximize sales opportunities within the assigned territory consistent with established objectives.
Maintain and grow market share; initiate, develop, and sustain productive relationships with customer decision makers and prospective customers.
Answer customer questions and make suggestions regarding additional or alternative products and services.
Perform all duties required to complete and accurately track orders; maintain timely records of product movement and order status.
Provide exceptional customer service by proactively solving problems and working across teams to transform issues into positive outcomes.
Play an active role in inventory management; maintain inventory and customer display areas (re-tape, organize, and clean as needed).
Analyze sales data and reports; effectively utilize HubSpot, Power BI sales tools, E-Commerce, and other company resources.
Optimize use of marketing and promotional resources to generate sales with current and prospective customers.
Continuously mine territory for industry trends and competitive information.
Coordinate with shipping and receiving, handle cores and returns, assist with vendor returns, and support warehouse and delivery as needed.
Perform other duties as assigned.