Parts Sales Program Manager

Subaru•Camden, NJ

7d•$98,000 - $130,000•Hybrid

About The Position

Manages all third-party vendor activity and associated business, including identifying and building partnerships with vendors whose offerings, service level, and performance best fit Subaru's business strategy. This role is responsible for the implementation and execution of Field- and retailer-facing promotion and incentive programs. The Parts Sales Program Manager maintains responsibility for driving parts sales business growth in collaboration with these vendors to aid in Subaru's goals of revenue growth as well as customer retention and satisfaction.

Requirements

Ability to effectively manage multiple priorities and prioritize projects as needed.
Ability to develop and maintain relationships with key business partners, such as vendors.
Ability to professionally communicate with all levels of employees within the organization, including negotiation of contracts with vendors and distributors.
Excellent interpersonal skills, with the ability to be a team player and communicate effectively with all levels within the organization.
Ability to optimize budgetary spending to provide maximum impact on business goals.
Bachelor's degree with 6-8 years of relevant experience required.

Responsibilities

Identifies, establishes, and nurtures partnerships with third-party parts vendors and suppliers, ensuring their alignment with Subaru’s business strategy, commitment to quality and performance, and dedication to meeting the retailers’ and business’ ever-changing needs.
Acts as the decision maker for continued vendor relationships as well as the inception of new ones, and serves as the main stakeholder and decision maker for all things drop ship related.
Researches, develops, and oversees marketing, promotion, and incentive initiatives for both Subaru Field staff and those that are retailer-facing, working with the Fixed Operations Marketing team to ensure effective communication.
Works closely with the Parts Pricing department as market trends shift and has final approval rights for all pricing changes, ensuring these moves are strategic and mutually beneficial for both Subaru and its retailer network.
Initiates and fosters tactical interdepartmental partnerships with Supply Chain, Accessories, Warranty, Service, Export, etc., determining and implementing strategy to produce better results together.
Assists parties responsible for part procurement in the addition of new individual parts and larger parts segments to the overall Subaru offering, continuing intradepartmental collaboration for optimized revenue growth.
Maintains a productive relationship with the Regional and Zone Field staff, disseminating important information and ensuring it will be communicated and acted on or initiated properly and promptly.
Manages and leads the Parts Sales department data analysts, providing clear expectations regarding timeliness, work quality, and overall output, and setting and monitoring the achievement of goals and objectives.
Manages Parts Sales intern training and performs progress and activity reviews, fostering a mutually beneficial environment and aligning the intern’s learning objectives with team and company goals.
Plans and prepares for vendor partner Quarterly Business Review meetings, Regional and Zone Field-level meetings, the National Training Conference (NTC), the National Business Conference (NBC), and the Aftersales Business Conference (ABC).
Contributes to executive meetings by delegating and managing the development of necessary presentation decks and relevant data reporting.
Manages other miscellaneous third-party business, projects, and reporting as requested.