Global Parts Sales Manager

Jetstream of Houston•Belgrade, MT

7d•Onsite

About The Position

The Global Parts Sales Manager will manage and oversee the success of the parts sales team and department objectives. This role involves setting short and long-term sales strategies, establishing sales objectives to meet company financial goals, and managing the sales team to achieve these objectives. The manager will also be responsible for forecasting annual sales goals, tracking sales statistics and trends, and providing monthly sales reports. Collaboration with Marketing, Sales, and Warehouse & Materials Managers is crucial for parts sales promotions, billable freight quotes, and ensuring adequate inventory levels. The position requires leadership for integrating new acquisitions, ensuring timely processing and proper shipment of customer orders, supporting materials and warehouse departments with product mix changes, and maintaining compliance with customer and vendor setup policies. Additionally, the role ensures accurate and timely billing and invoicing of parts sales, compliance with corporate policies, and outstanding customer service. The manager is responsible for accurate parts pricing and upkeep within the Epicor system.

Requirements

3 years minimum heavy machine sales or parts sales required.
3 years minimum experience in mining, construction or automotive industry required.
Proved proficiency in SOP development and implementation.
Demonstrated effective written and verbal communication skills required.
Advanced working knowledge of Microsoft Excel required.
Ability to produce a clear, detailed technical documents.
Ability to generate revenue forecasting documents and measure results against plan.
Experience with Epicor or similar ERP required.
Ability to deliver a high level of customer service and skilled at delivering clear and concise presentations.

Nice To Haves

Bachelor's degree preferred

Responsibilities

Manage and oversee the success of the parts sales team and department objectives.
Set short and long-term sales strategies, establish sales objectives to meet the company financial goals and manage sales team to meet sales objectives performance, perform annual reviews and evaluate effectiveness.
Forecast and develop annual sales goals to meet the financial plan; Track and analyze sales statistics trends and results based on key quantitative metrics to maximize revenue opportunities and potential.
Provide monthly sales reports and gross profit results review with General Manager.
Work with Marketing, Sales and Warehouse & Materials Managers on parts sales promotions and billable freight quotes to ensure adequate inventory levels of common parts sold to customers. Provide forecasts as needed to support requested inventory min/max levels and analyze trends and report on results.
Provide leadership as required to integrate new acquisitions for parts sales.
Work with shipping & receiving department to ensure customer orders are processed in a timely manner and shipped properly.
Support Materials and Warehouse department as product mix changes.
Maintain compliance with new customer and vendor setup policies and procedures.
Ensure billing and invoicing of parts sales are on-time and accurate.
Ensure compliance with corporate policies and procedures.
Provide outstanding services and ensure customer satisfaction (both internal and external customers).
Responsible for accurate parts pricing and upkeep within Epicor system.