Global Sales Operations Manager

Eaton Corporation•Pinehurst, NC

1d•$130,000 - $190,000•Onsite

About The Position

Eaton’s IS GOLF Pride US division is currently seeking a Global Sales Operations Manager. This is a Full Time Onsite role, based at our headquarters in Pinehurst, NC! Relocation benefits are available from within the United States. For five generations, Golf Pride® has been the global leader in golf grips. Throughout our history, Golf Pride® has believed in the importance of developing the best performing, most innovative grips for the world’s best golfers and amateurs alike. As the only brand that touches every golfer, we are obsessed with the connectedness of the hands to the club, and this inspires every Golf Pride employee in everything we do. Now entering our 75th year, Golf Pride is returning to the category disruption roots that got us started as we enter our next growth phase. While we may be #1, you should expect to see many parallels to a brand reinventing itself as we drive the change management needed to secure our desired transformation. The expected annual salary range for this role is $130000 - $190000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Requirements

Bachelor’s degree from an accredited institution
5+ years of experience in Sales Operations, Commercial Operations, Revenue Operations, or Business Operations
5+ years of combined experience with Excel and BI Tools (Power, BI, Tableau, etc)
3+ years of leadership/team supervisory experience
3+ years of experience working with CRM platforms
Must be legally authorized to work in the United States without company sponsorship now and within the future

Nice To Haves

MBA or master’s degree from an accredited institution
Experience with Consumer Packaged Goods (CPG) or Retail
Demonstrated success supporting global or multi‑region sales teams.
Proven ability to lead cross‑functional initiatives and manage complex projects.
Skilled leading continuous improvement projects and process standardization.
Strong understanding of retailer dynamics, distributor models, and omnichannel sales environments.

Responsibilities

Lead the development and optimization of global sales, service, and operational processes, ensuring standardization while enabling regional flexibility.
Manage a global customer service and sales operations team in North America, the UK, Taiwan, and Thailand.
Establish a best-in-class service strategy, supporting all channels and regions. This includes managing policies and strategies around customer lead times, customer allocations and priorities, and operational requirements for fulfillment.
Partner closely with Sales, Finance, Supply Chain, Marketing, and IT to ensure seamless end to end execution from demand planning through sell out.
Capture execution signals, performance misses, and recovery actions from global sales and service operations, feeding structured insights back into SIOP to continuously improve demand, supply, and financial planning inputs.
Oversee sales performance reporting and KPI dashboards to enable data driven decision-making including On-Time-To-Promise, On-Time-To-Request, Internal and External Customer SLAs, etc.
Implement CRM and sales tool strategy, adoption, and continuous improvement across global markets.
Identify opportunities to streamline workflows, improve data quality, and enhance operational efficiency.
Support sustained growth through scalable processes and operational readiness.
Serve as a strategic partner to senior leadership by providing insights, scenario modeling, and recommendations based on global sales analytics.