Parts Outside Sales Manager

Custom Mechanical Solutions•Spokane Valley, WA

2h•$75,000 - $85,000•Hybrid

About The Position

Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress. If you're ready to grow your career, we’re glad you found us. At CMS, you’ll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team. At Custom Mechanical Solutions (CMS), our Parts Team is the front line of our customer experience - supporting contractors, engineers, and building owners with fast, accurate, and knowledgeable service. This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys solving problems. We are seeking a driven and relationship-focused Parts Outside Sales Representative to support the growth of our parts business across the Pacific Northwest. This role is highly customer-facing and focused on developing strong, long-term relationships with HVAC service contractors and building owners. This position responds promptly to requests and gathers necessary information to assist in identifying and sourcing requested parts. The successful candidate will manage an assigned territory of approximately 40–50 active accounts while identifying and developing new business opportunities. This position is ideal for someone who thrives in a field-based sales environment, enjoys building relationships, and wants to be part of a growing, technically focused HVAC organization. This is a field-based role requiring frequent travel within the assigned territory and regular in-person customer Time will also be spent in the office coordinating with internal teams.

Requirements

Associate’s degree with a minimum of two (2) years of years of outside sales, account management, or business development experience
Computer skills are essential
Proven ability to develop and grow customer accounts

Nice To Haves

HVAC Parts background is preferred
Experience in HVAC, mechanical contracting, construction, or industrial distribution preferred
Familiarity with parts sales, service organizations, or contractor relationships is a strong plus

Responsibilities

Manage and grow a defined territory of 40–50 active customer accounts
Conduct regular in-person visits with HVAC contractors, service organizations, and building owners
Identify and develop new customer relationships to expand market share
Promote and sell HVAC parts, components, and related solutions
Collaborate with the Inside Sales team to ensure accurate and timely quote and order execution
Follow up on quotes and opportunities to drive sales conversion
Provide customers with product guidance, availability updates, and technical support coordination
Maintain consistent communication and visibility with key accounts
Stay informed on manufacturer product updates, pricing, and availability
Represent CMS in a professional and knowledgeable manner at all times
Maintain a high level of attention to detail to ensure accuracy in all transactions
Promptly identify parts and process customer quotes and orders
Follow up with customers on quotes and inquiries regarding products or services
Provide pre-sale and post-sale support as required
Ability to efficiently manage, update, and ensure data accuracy across multiple CRM systems