Parts Outside Sales
Peterbilt of Atlanta•Kennesaw, GA
•Onsite
About The Position
The Parts Outside Sales position involves visiting assigned customers, prospecting for new customers, acting as a public relations liaison for the dealership, and following up on parts orders to ensure customer satisfaction. This role requires effective communication with customers and internal teams, managing parts orders, and adhering to dealership procedures.
Requirements
- High school diploma or equivalent
- Ability to read and comprehend instructions and information
- Ability to communicate well orally and in writing with customers, vendors, and other contacts
- Professional personal appearance and dress
- Knowledge of truck parts
- Must be able to judge when emergency purchases are and are not justified and to coordinate orders with parts advisors
- Possess a valid driver’s license and have a driving record that meets our criteria
- Required to obtain and maintain a DOT Driver Medical certification
- Mandatory smartphone capability (personal smartphone capable of downloading, installing, and reliably operating company-issued mobile applications)
- Willing to submit to a background check
- Willing to submit to a post-offer drug screen
Nice To Haves
- Will be trained on dealership’s parts inventory system
Responsibilities
- Visit assigned customers
- Prospect for new customers
- Act as a public relations liaison for the dealership
- Follow up on parts orders to ensure that customers have been served properly
- Communicate parts orders to parts advisors, advising on stock or emergency status
- Advise parts advisor on delivery instructions, ensuring same-day delivery requests are in by 8 am
- Verify with customers if delivery date of non-stock items is acceptable before ordering
- Turn in call reports along with time sheets
- Review any special orders with the Outside Sales Manager and obtain approval
- Obtain Outside Parts Sales Manager’s approval for any special pricing
- Attend training seminars when possible
- Coordinate service sales with service salespeople
- Advise Outside Sales Manager of changes in customers’ names, addresses, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
