Parts Sales Associate - Afternoon Shift

Beltway International•Baltimore, MD

12h•Onsite

About The Position

Beltway Companies is searching for a Full-Time Parts Associate to join our Frederick team! This role involves supporting the service department and customers by ensuring they have the correct parts for repairs and maintenance. The Parts Sales Associate will work closely with service advisors, technicians, the parts team, and customers at the front counter or over the phone to identify, source, and deliver parts. This position requires strong communication skills, accuracy, and the ability to manage multiple requests simultaneously in a fast-paced environment.

Requirements

At least 2 years of related experience in parts sales preferred, but not required
Previous experience in truck parts, automotive parts, or a service shop environment a plus
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Proficiency with Microsoft Office and inventory/order management systems
Strong communication skills for working effectively with internal teams
Valid driver’s license required

Responsibilities

Collaborate with service advisors and technicians to determine correct parts for repair orders
Assist customers at the front counter and over the phone with identifying, locating, and purchasing parts
Pull and deliver parts to service bays in a timely manner to minimize downtime
Create and process both internal and external parts orders accurately in the system
Maintain proper stock levels for commonly used service parts
Coordinate with purchasing staff for special-order or back-ordered parts
Keep work areas organized and ensure parts are properly labeled and stored
Assist in inventory counts and cycle counts as needed
Monitor parts usage trends and provide feedback to management
Ensure compliance with safety and environmental procedures in the parts department