Parts & Rental Specialist

Bobcat of Tri Cities LTD•Georgian Bluffs, ON

7d•Onsite

About The Position

Bobcat of Grey Bruce is looking for a dependable, organized, and customer-focused Parts & Rental Specialist to join our Owen Sound team. This full-time, permanent, Monday-to-Friday position supports our parts, rentals, and branch operations by helping customers, maintaining inventory accuracy, coordinating rentals, and working closely with our sales and service teams. At Bobcat of Grey Bruce, we serve contractors, builders, industrial clients, and homeowners with a commitment to quality, reliability, and service.

Requirements

High school diploma or GED required
Previous experience in parts, rental coordination, customer service, or equipment dealership operations preferred
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Comfortable working in a fast-paced environment and handling multiple priorities
Basic mechanical aptitude and willingness to learn equipment and parts systems
Ability to work independently and as part of a team
Valid driver’s license with acceptable driving record

Nice To Haves

Experience with heavy equipment, construction equipment, agricultural equipment, or industrial machinery
Familiarity with parts catalogs, quoting, invoicing, and inventory systems
Rental coordination or equipment dispatch experience
Basic knowledge of equipment operation and light maintenance
Experience working with service and sales teams in a dealership environment

Responsibilities

Assist customers in person, by phone, and by email with parts inquiries
Fulfill over-the-counter parts needs, including identifying parts in catalogs and preparing quotes
Prepare invoices, process payments, and complete required documentation
Maintain organized parts inventory and storage areas
Place daily stock orders, receive incoming inventory, and monitor stock levels
Work closely with service and sales teams to support customer and operational needs
Book equipment rentals and obtain required customer information and documentation
Prepare rental equipment for delivery, including basic maintenance such as fluid checks, top-ups, and air filter changes
Contact customers regarding expiring warranty and discuss plan extension options
Assist with outbound sales and service call campaigns
Help around the yard as needed, including operating equipment after training
Support general branch housekeeping and related duties as required