Equipment Rental Specialist

Sunbelt Rentals•Quinton, VA

3d•Onsite

About The Position

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Requirements

Bachelor’s Degree or equivalent combination of education and experience
1-2 years’ business-to-business Inside Sales/Customer Service experience
Demonstrated ability to work in a fast-paced, team-oriented, customer-focused environment
Demonstrated success cold calling, reactivating dormant accounts, and in engaging prospects and customers
Outstanding listening and communication skills.
Software literate and ability to learn new software quickly
Analytical capabilities to interpret data, generate reports, and understand full external and internal sales and customer service processes
Ability to ensure proper need assessments, planning, account qualification at all prospect levels

Responsibilities

Identify and call prospects in designated market areas to qualify and drive leads and explain products and services offered. This will include cold calling.
Deliver sales leads to the Outside Sales team.
Close sales leads directly when possible.
Demonstrated added-value approach to customers by identifying appropriate solutions based on an understanding of their needs.
Contact dormant accounts in designated market areas to reintroduce and explain products and services offered. Understand why dormant accounts became inactive.
Work with the Sales and Branch staff to develop a plan to generate new business from these accounts.
May assist OSR’s with customer quote requests, engineering requests, orders, contracts, billing disputes, problem solving, etc.
Handle sales inquiries and customer assistance requests.
Support customer retention strategies and plans.
Coordinate internally to expedite sales process.
Keeps management informed of all activity, including timely preparation of reports.
Promote internal and external customer service excellence
Adhere to and uphold safety standards.
Works closely with Support, Management, Project Management team, Construction and Operations, and Business Development.
Other duties as assigned.