Parts Professional

Factory Motor PartsGreenville, SC
Onsite

About The Position

Factory Motor Parts is looking for an experienced and customer focused Auto Parts Professional. This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.

Requirements

  • Previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job
  • 3 Years experience with Automotive Parts
  • 1-2 years previous sales and customer service experience
  • Ability to look up parts in parts cataloging systems
  • Excellent verbal and written communication skills
  • Strong background in mechanics

Nice To Haves

  • ASE certification is a plus

Responsibilities

  • Answer phone calls to identify customer needs
  • Sell automotive parts
  • Strengthen the overall relationship between Factory Motor Parts and the Customer
  • Look up auto parts in our FMP parts catalog system
  • Process customer orders with high degree of accuracy
  • Trouble shoot and make recommendations to meet customer needs
  • Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
  • Performs other duties as assigned.

Benefits

  • medical
  • dental
  • vision
  • life
  • 401K
  • profit sharing
  • paid holidays/vacation/sick time
  • STD/LTD
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