Chevrolet Parts Manager

Celebration Chevrolet•Aurora, CO

1d•$75,000 - $125,000•Onsite

About The Position

Celebration Chevrolet is seeking an experienced, hands-on Parts Manager to lead their parts department. This role involves shaping the department's success by improving daily operations, impacting customer satisfaction, and contributing to dealership performance. The ideal candidate will be a leader who communicates openly, treats people with respect, and works collaboratively with service and dealership leadership. Comfort in assisting at the counter, coaching the team, and taking ownership of challenges and results is expected.

Requirements

Previous automotive parts management or department leadership experience is a plus.
Strong understanding of dealership parts operations, inventory control, and parts catalogs is a plus.
A hands-on leadership style with the ability to coach employees and hold them accountable.
Strong organization, communication, and problem-solving skills.
A customer-focused attitude and the ability to work effectively across departments.
Comfort using dealership management systems and reviewing department reports.
GM dealership parts experience is a plus.
Tekion experience is a plus.

Responsibilities

Lead and develop your team: Train, coach, and support parts employees while setting clear expectations for accuracy, productivity, and customer service.
Manage daily operations: Oversee the parts counter, ordering, receiving, stocking, deliveries, and special-order follow-up.
Maintain a healthy inventory: Balance availability with inventory investment, manage obsolete and aging stock, and oversee returns.
Protect inventory accuracy: Conduct regular counts, investigate discrepancies, and maintain reliable records.
Support the service department: Work closely with technicians and service advisors to get the right parts where they’re needed and minimize repair delays.
Serve retail and wholesale customers: Build relationships through knowledgeable assistance, timely communication, and dependable follow-through.
Monitor department performance: Review sales, gross profit, expenses, and inventory performance to identify opportunities for improvement.
Oversee manufacturer processes: Manage warranty parts retention, manufacturer returns, and applicable GM parts procedures.
Improve department processes: Identify recurring problems and put practical solutions in place.
Maintain an organized workplace: Promote clean storage areas, safe handling practices, and efficient workflows.