Parts Manager

Toyota•Whitestown, IN

6d•Onsite

About The Position

Tom Wood Toyota, in Whitestown, IN is looking for a Parts Manager to join our team! The Parts Manager is responsible for leading all operations of the dealership’s parts department, including inventory control, purchasing, wholesale and retail parts sales, staff development, customer service, and profitability. The ideal candidate is a hands-on leader who thrives in a high-accountability environment and takes pride in operational excellence, inventory accuracy, and team development.

Requirements

3+ years of automotive parts management experience preferred
Strong understanding of OEM inventory control, obsolescence management, and dealership operations
Proven ability to improve inventory accuracy, gross profit, and department performance
Experience leading teams in a fast-paced dealership environment
Strong understanding of dealership KPIs including gross profit, inventory turns, fill rate, and expense control
Experience with dealership management systems (DMS)
Strong communication, organizational, and leadership skills
Valid driver’s license with clean driving record

Responsibilities

Manage daily parts inventory operations
Order parts from manufacturers and approved vendors
Maintain proper stock levels to minimize obsolescence and shortages
Oversee perpetual inventory processes, physical inventories, and reconciliation procedures to ensure inventory accuracy and minimize shrinkage
Monitor parts returns, warranties, and core credits
Lead, develop, coach, and hold accountable all parts department team members
Set performance goals and monitor productivity
Coach team members on customer service and dealership procedures
Ensure compliance with safety and operational policies
Support retail and internal service department customers
Ensure timely and accurate parts lookup and fulfillment
Resolve customer complaints and supplier issues
Build relationships with repair shops and wholesale accounts
Manage department profitability and expense control
Track KPIs such as gross profit, inventory turns, fill rates, and obsolescence
Prepare reports for dealership leadership
Maintain accurate pricing and margins
Ensure compliance with manufacturer programs and dealership standards
Maintain organized storage and receiving areas
Partner closely with service leadership to maximize technician efficiency, parts availability, and overall fixed operations performance
Use dealership management systems (DMS) effectively