Parts Lead, Dealership Operations

Carvana • Dallas, TX

2d • Onsite

About The Position

The Parts Lead, Dealership Operations is responsible for the success of the dealership’s parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

Requirements

• Minimum of 2 years of management experience either in automotive or a lean manufacturing environment
• A valid driver’s license + clean driving record
• Proven track record of leading and developing associates
• Proven ability to obtain project deliverables and company metrics
• An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
• Excellent oral and written communications skills
• Ability to work with and through teams to achieve results
• Strong analysis and decision-making ability
• Proficient computer skills

Responsibilities

• Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
• Continuously improve customer experience, speed of service, and first-time fix rate.
• Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders.
• Deliver competency-based feedback and performance reviews to drive accountability and growth.
• Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
• Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.
• Identify and prioritize opportunities for process and performance improvement across fixed operations.
• Hold teams accountable for measurable results from continuous improvement efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed