Parts Counterperson - Buerkle Acura

BUERKLE MOTOR COMPANY INC•Brooklyn Park, MN

12d•Onsite

About The Position

Busy Acura automotive dealership looking for highly motivated self-starters to join our team-orientated Acura Parts department as a Counterperson. Ideal candidates for this position are team-oriented with a focus on providing their customers with the best possible service 100% of the time. Candidates must be self-motivated and enjoy working independently and with a team.

Requirements

1 year CDK experience
1 year parts counterperson experience
General knowledge of inventory systems and vehicle systems & components is required.
Able to work Saturdays
Applicants must have a valid driver's license and possess a good driving record.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Accuracy - Ability to perform work accurately and thoroughly.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Reliability - The trait of being dependable and trustworthy.
Organized – Possessing the trait of being organized or following a systematic method of performing a task.
Accountability - Ability to accept responsibility and account for his/her actions.

Responsibilities

Track incoming and outgoing parts inventory for the dealership.
Mark and store parts in stockrooms according to pre-arranged systems.
Receive and fill telephone orders for parts customers.
Fill customer orders from stock or locate & order available parts when the dealership is out of stock.
Package & ship parts to customers or back to the manufacturer and complete the appropriate recordkeeping.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Refer to parts manuals (both hard copy and electronic format) in order to determine exactly the right part/s or replacement part/s for the make, model and year of vehicles being serviced.
Discuss use and features of various parts, based on knowledge of vehicle systems and components.