Automotive Parts Counterperson
About The Position
SONS Chevrolet is seeking an experienced Parts Counterperson to join their dynamic and customer-focused team. The dealership is committed to providing exceptional service and building long-lasting relationships with its loyal customer base. They are looking for candidates with dealership-level experience who are ready to contribute to their continued success. SONS Chevrolet has experienced significant growth in recent years and offers an opportunity to advance careers in a professional and supportive environment. All applications will be handled with strict confidentiality.
Requirements
- High School Diploma or equivalent required.
- Must be able to lift up to 50 lbs.
- Ability to work in a fast-paced environment.
- Strong organizational and time management skills.
- Ability to interpret technical documents such as safety rules, maintenance manuals, and procedural guides.
- Proficiency in basic mathematical calculations, including discounts, interest, and percentages.
Nice To Haves
- Previous auto parts sales experience (preferred).
- Forklift operation experience is a plus.
Responsibilities
- Manage the parts sales process from start to finish.
- Provide updates on parts availability and status to customers.
- Maintain professional and friendly communication with customers and staff.
- Utilize the parts catalog to accurately identify and locate necessary parts.
- Handle customer inquiries, including providing price quotes and other relevant information.
- Deliver high-level service to both internal and external customers.
- Process stock orders, including pulling and filling orders.
- Conduct weekly inventory bin checks to ensure stock accuracy.
- Inform the Parts Manager of out-of-stock parts or urgent inventory needs.
- Source out-of-stock parts from external vendors and process emergency orders when required.
- Ensure all internal parts requests are properly billed on service repair orders.
- Process retail customer payments and obtain necessary credit authorizations.
- Coordinate orders for shipment, delivery, or in-store pickup.
Benefits
- Employee & Family Purchase Program
- Comprehensive Medical and Dental Insurance
- 401(k) Retirement Plan
- Paid Vacation
- A fair and safe family-run business environment
- Competitive compensation with salary plus commission-based pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
