Regency Parts Counterperson

Tom Bush Volkswagen•Jacksonville, FL

6d•Onsite

About The Position

The Parts Advisor, also known as the Counterperson, plays a vital role in supporting both Technicians and customers by facilitating the purchase of necessary parts and supplies. This position is essential in meeting monthly sales and gross profit targets while proactively seeking and securing parts business opportunities. The Parts Advisor serves as a key link between various departments within the dealership.

Requirements

Previous experience as an automotive parts advisor is required.
Candidates must demonstrate exceptional customer service skills and possess strong organizational abilities.
A professional appearance is essential, along with the availability to work retail hours, including Saturdays (closed Sundays).
An outgoing personality and a talent for building and maintaining relationships, making you a true "people person."
Ability to operate a vehicle with a valid driver's license is necessary.
All candidates must successfully pass a drug screening.

Nice To Haves

Experience specifically with Volkswagen (VW) vehicles is preferred.

Responsibilities

Maintaining accurate records of all incoming and outgoing parts within the dealership inventory.
Efficiently sourcing and locating parts when inventory levels are low or items are out of stock.
Managing parts payment collection and ensuring all parts are accurately billed through both the service department and collision repair shop.
Coordinating the packaging and shipment of parts back to manufacturers as needed, while meticulously completing all required documentation.
Consulting parts manuals, in both printed and electronic formats, to precisely identify the correct parts based on the vehicle’s make, model, and year.