Decatur - Parts Counterperson - Full-Time

Long-Lewis Career•Decatur, AL

About The Position

Join the team as a Parts Counterperson, serving as a resource for customers and service technicians seeking automotive parts and accessories. Provide guidance, source parts accurately, and help maintain efficient inventory operations. Assist customers in person and by phone, and support the service department to ensure a seamless parts purchasing experience.

Requirements

  • High school diploma or GED required.
  • Strong customer service and sales experience.
  • Proficiency with computers and phone systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, team-oriented environment.

Nice To Haves

  • Previous experience in automotive parts sales.
  • Automotive parts sales experience.
  • General sales experience.
  • Experience working in a dealership or similar facility setting.

Responsibilities

  • Assist customers with parts inquiries and purchases, ensuring they receive the correct parts for their vehicles.
  • Locate and source parts from inventory, vendors, dealerships, or online suppliers.
  • Process orders and arrange customer pickups or deliveries in a timely manner.
  • Maintain accurate records of parts transactions and inventory levels.
  • Collaborate with the service department to ensure technicians have the necessary parts for repairs.
  • Provide exceptional customer service in person and over the phone.
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