Parts Counter Sales

Nextran Corporation • Quincy, MA

2d • Onsite

About The Position

Nextran Truck Centers is hiring a Parts Counter Sales team member in Quincy, Illinois. This hands-on, fast-paced role supports customers and the dealership service team by identifying and supplying the right parts, maintaining inventory, and helping technicians complete repairs. The Parts Counter Sales team member will develop knowledge of products, applications, inventory, and parts systems and serve as a resource for customers and technicians.

The pay range is $20.00–$24.50 per hour. Starting pay is based on skills, certifications, education, and relevant experience. The schedule is Monday through Friday, 7:00 AM–5:00 PM, with occasional Saturday work, approximately every third Saturday, based on staffing needs. Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record check.

Requirements

• 1–3 years of experience in a parts department, automotive or heavy-duty parts environment, warehouse, or related field is preferred.
• Strong customer service skills and the ability to assist customers, technicians, and vendors professionally.
• Ability to identify, locate, order, and distribute parts accurately using catalogs, computer systems, and inventory software.
• Experience taking parts orders in person, by phone, and through electronic requests.
• Strong attention to detail and ability to maintain accurate inventory and organize parts efficiently.
• Ability to receive, inspect, stock, and put away incoming parts shipments.
• Ability to pull, stage, and deliver parts to technicians and service departments as needed.
• Strong communication, teamwork, and problem-solving skills.
• Ability to prioritize multiple tasks and work efficiently in a fast-paced environment.
• Intermediate to advanced computer skills, including Microsoft Office, email, internet research, and accurate data entry, and ability to learn and use dealership parts, inventory, and business management systems.
• Dependable, organized, and committed to providing excellent service to internal and external customers.
• Ability to safely lift, move, and handle parts and materials.
• Valid driver's license with a satisfactory driving record that meets company insurability requirements.
• Ability to perform hands-on parts handling, reaching, and organizing; regularly walk, stand, climb, kneel, bend, and lift; and stand or sit for extended periods.
• Ability to regularly lift up to 25 pounds, frequently lift up to 50 pounds, and occasionally lift up to 100 pounds.
• Good close-up and distance vision.

Nice To Haves

• Knowledge of Class 8 truck parts and/or automotive parts.

Responsibilities

• Assist customers at the parts counter, by phone, and through electronic requests with professionalism and urgency.
• Identify, research, and locate the correct parts for customers and technicians.
• Pull, stage, and deliver parts to technicians to support efficient repairs.
• Receive shipments, stock inventory, organize the warehouse, and keep parts easy to find.
• Work with customers, technicians, service writers, vendors, and team members to provide appropriate parts solutions.
• Assist with inventory control and parts tracking, maintaining accuracy and organization.
• Help maintain a clean, organized, and professional parts department.
• Perform other duties as assigned.

Benefits

• Disability insurance
• Paid time off
• Nextran-paid life insurance
• Medical and dependent care flexible spending accounts
• 401(k) retirement plan with match
• Company-paid holidays
• Employee assistance program
• Medical, dental, and vision benefits
• Social responsibility opportunities
• Career paths and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed