Parts Counter
Ourisman Nissan•Laurel, MD
•Onsite
About The Position
As a Parts Counter Representative, you'll keep repairs and customer requests moving by matching the right parts to the right vehicles-quickly and accurately. This role exists to support both guests and service technicians with clear information, dependable sourcing, and organized records.
Requirements
- Parts department or automotive experience preferred
- Strong communication and professional customer interaction
- Familiarity with parts catalog tools and inventory software
- Detail-oriented, organized, and able to multitask
- Able to troubleshoot and resolve issues efficiently
Responsibilities
- Assisting customers at the counter
- Answering questions on parts/accessories
- Processing orders with complete details
- Coordinating with sales and service for timely repairs
- Communicating with suppliers on special orders and discrepancies
- Tracking sales/returns documentation
- Helping maintain inventory through receiving, stocking, and organization
- Checking the day's incoming shipments and getting fast-moving items set up
- Handling quick questions, detailed lookups, and follow-ups on special-order statuses
- Spending time in the catalog system
- Confirming fitment
- Keeping paperwork and returns tidy
- Adjusting priorities as the shop pace changes
- Communicating updates
- Closing out the day by ensuring the counter and inventory areas are set for a smooth next morning
Benefits
- Medical, Dental, and Vision insurance
- 401(k)
- Life Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Competitive Salary
- Paid Time Off (PTO)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
