Parts Counter Person

HUNTER TRUCK SALES & SERVICE•Wheeling, WV

6d•Onsite

About The Position

At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one.

Requirements

College or technical school certificate preferred, or 3–6 months of related experience (or equivalent combination).
Valid driver’s license required.
Able to read instructions and manuals, write basic reports, and clearly communicate with customers and team members.
Must be able to stand, walk, reach, and lift regularly (up to 25 lbs ), frequently (up to 50 lbs ), and occasionally over 100 lbs.

Nice To Haves

ASE or Medium/Heavy Truck Parts Specialist certifications are a plus.

Responsibilities

Assist retail and shop customers with selecting parts, providing product information, quotes, and guidance on companion items and specials.
Deliver exceptional service to internal and external customers with a professional, friendly approach.
Pull, fill, and prepare orders; set up shipments, deliveries, and pick-ups; ensure all internal requests are billed correctly.
Manage inventory issues; notify Parts Manager of out-of-stock items, locate parts from outside sources, and submit emergency orders when needed.
Follow up on backordered or special-order parts with customers and service advisors.
Support outside sales representatives and solicit assigned accounts by phone.
Handle transactions, including payments, credit authorizations, issuing returns, and ensuring accurate invoices.
Maintain accurate records of repair orders, invoices, insurance estimates, and special orders.
Keep counter areas and equipment clean, participate in training programs, and stay current on product updates.
Maintain a professional appearance and follow all health and safety policies.