Parts Counter Person

Illini Nissan • Champaign, IL

17h • Onsite

About The Position

Assist our internal and external customers with obtaining the parts they need, providing a high level of customer service. Work alongside our service department to ensure they have everything they need to get our customers back on the road as efficiently as possible.

Requirements

• Ability to prioritize workload and switch between tasks frequently
• Ability to work independently
• Organization skills are a must have
• Analyze complex matters and problem solve
• Receptive to constructive criticism
• Knowledge of auto parts is very helpful

Responsibilities

• Answering phone calls, gathering all required information, and providing accurate transaction details in return.
• Communicates effectively with the Parts Manager on issues related to obtaining parts, such as out of stock items. Participates in problem solving these issues.
• Follows up on backorders and special orders, daily.
• Issues proper credit when necessary, ensuring all required documents are in order.
• Works effectively with the service technicians and service advisors to determine what parts are needed and estimating when work can be completed.
• Expedites the install process by notifying service as soon as parts are in for special orders.
• Maintains an organized department where items can be easily located and are stored safely.
• Other duties, as assigned.
• This position occasionally works on Saturdays.

Benefits

• Competitive salary
• Medical, dental, vision, short term disability, company paid life insurance, voluntary life insurance, critical illness, and accident insurance available at 90 days
• Paid time off – begins accruing day one
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed