Ford Experienced Parts Counter Person

AutoFair Automotive Group•Haverhill, MA

10d•Onsite

About The Position

AutoFair Ford of Haverhill is seeking a Parts Counter Person to join their team. They are looking for someone who wants to grow with a successful company and has a passion for helping customers. This role offers opportunities for advancement within the company.

Requirements

2 or more years of automotive parts experience
Some Saturday shifts are necessary
High School Diploma or equivalent
Prior auto parts sales experience
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.