Parts Counter Person

Parkway Ford•Pampa, TX

3d•Onsite

About The Position

This role is responsible for selling parts to customers over the counter, through the shop, or over the phone. The Parts Counter Person will answer phone calls, provide price quotes and other information, and ensure a high level of service to both internal and external customers. Key responsibilities include pulling and filling orders from stock, creating key tags for vehicles, notifying the parts manager of out-of-stock items or shop materials, and following up on back-ordered parts. The role also involves receiving payments from retail customers, obtaining credit authorization, ensuring all charge sales are signed, and providing customers with their copy of the invoice, along with other tasks assigned by the Parts Manager.

Requirements

Ability to commute/relocate to Pampa, TX.
Possession of a Driver's License.

Responsibilities

Sells parts to all customers over the counter, through the shop or over the phone.
Answers phone calls, providing price quotes and other information.
Provides high level of service to internal and external customers.
Pulls and fills orders from stock.
Makes key tags for vehicles.
Notifies parts manager of out-of-stock parts or shop materials that may need immediate attention.
Follows up on back-ordered parts.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Performs other tasks assigned by the Parts Manager.