PARTS ASSOCIATE

Custom Truck One Source•Cabot, AR
•Onsite

About The Position

Custom Truck One Source designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment for clients in utilities, telecommunications, construction, forestry, oil, and rail. The Parts Associate quotes, orders, and stocks parts for the service department to help meet deadlines and cost-effectiveness goals. The role works Monday through Friday on the day shift, typically 8:00 a.m. to 5:00 p.m., with overtime or additional hours and days as needed to meet business demands. Most work is performed in a shop or parts office setting, with possible exposure to bright lights, extreme temperatures, loud noise, dust, gas, and/or fumes. The company describes a collaborative and innovative culture with competitive benefits and employee development opportunities. Custom Truck One Source is an equal opportunity employer. Work authorization sponsorship is not offered; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • Previous parts purchasing and parts warehousing experience.
  • Proficiency with computers and the ability to learn new software and ERP systems quickly.
  • Ability to use Microsoft Office, including Word, Excel, and Outlook.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Ability to work scheduled hours with punctual attendance and additional hours or days as necessary to meet business demands.
  • Ability to bend, stoop, and lift up to 50 pounds; the role also involves occasional lifting, carrying, pushing, and/or pulling, some climbing and balancing, and significant stooping, kneeling, crouching, and/or crawling.

Nice To Haves

  • Knowledge of heavy- and light-duty trucks and equipment.
  • Experience working with parts inventory software and ability to learn CTOS software.

Responsibilities

  • Assist managers and technicians in identifying needed parts and accessories by researching trucks, truck bodies, and aerial equipment parts.
  • Maintain detailed knowledge of parts associated with the assigned ordering department and stay current on new products and product updates.
  • Maintain appropriate parts inventory and order stock items.
  • Create and maintain parts numbers, supplier records, and the parts master file.
  • Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, reputation, and history.
  • Find aftermarket vendors and build relationships with them.
  • Locate parts that are not in stock and place purchase orders.
  • Provide parts quotes and costs for repair orders.
  • Verify that parts are correctly applied to each repair order.
  • Follow up proactively on back-ordered parts and communicate expected delivery dates.
  • Assist other branches with interbranch requests and other parts questions.
  • Assist with the year-end physical inventory.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match.
  • Competitive health care, including dental, vision, and life insurance.
  • Company-paid health and wellness programs.
  • Paid vacation, sick leave, and holidays.
  • Short-term and long-term disability (STD/LTD).
  • Partner discounts.
  • Investment in employee development.
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