Parts Associate

Russo Power Equipment•Frankfort, IL

1h•$18 - $20

About The Position

The Parts Associate helps manage purchase orders and assists customers in finding the right parts for their equipment. The role requires strong computer skills, dependability, organization, and a focus on providing exceptional customer service. No previous experience is necessary.

Requirements

Be detail-oriented and organized.
Ability to take direction and think on your feet.
Strong multitasking ability.
Excellent communication and interpersonal skills, with a strong customer-focused attitude.
No previous experience is necessary.

Responsibilities

Perform data entry.
Run daily purchase order recommendations and order special and stock products that are below the minimum stocking level for the time of year.
Set up manufacturers, part numbers, product descriptions, pricing, and related information in the computer system.
Assist the parts manager or supervisor with tracking inventory.
Field and answer customer calls.
Help customers identify the correct equipment parts and provide recommendations when needed.
Handle customer concerns and complaints professionally and work toward positive resolutions.
Answer inquiries and provide accurate information about parts, pricing, and availability.
Perform other tasks as defined by management.