Parts Associate

Camping World Holdings, Inc.•Vacaville, CA

1d•Onsite

About The Position

Camping World is seeking a Parts Associate to join its growing team. This role involves direct interaction with customers to identify their specialized product needs and services, provide price estimates for designated installations, and schedule appointments. The Parts Associate is an integral part of the sales team, working collaboratively with the service team to ensure high levels of customer service satisfaction. Camping World Holdings, Inc. is America's largest retailer of RVs and related products and services, with a vision to make RVing fun and easy. The company, which includes Camping World and Good Sam brands, has been serving RV consumers since 1966 and operates RV sales and service locations in 42 states, offering a comprehensive assortment of RV products and services, a national network of dealerships, service centers, customer support, and an extensive online presence.

Requirements

Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
A valid driver's license may be required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending

Nice To Haves

High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Knowledge of Service Department procedures and policies is preferred

Responsibilities

Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary

Benefits

Competitive pay
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more (for full-time associates)
Access to dental & vision coverage (for part-time associates)