Parts Associate

RV Value Mart Inc • Pequea Township, PA

3h • Onsite

About The Position

Performs a variety of customer service, in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to function well in a high-paced and at times stressful environment
• Ability to use standard computer applications

Nice To Haves

• At least 1 year of experience in Parts Department operations preferred
• Basic knowledge of recreational vehicles is preferred
• Ability to apply techniques of suggestive selling in daily work

Responsibilities

• Serves customer by helping them select products
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
• Greets and receives customers in and welcoming manner
• Responds to customer questions
• Directs customers by escorting them
• Provides outstanding customer service
• Install in-store signage
• Create product tags
• Manage product displays
• Manage store appearance (cleaning, front facing, straightening)
• Rotate product stocking
• Update product information (pricing, SKU, bar codes)
• Participate in offsite events
• Maintain parts inventory system
• Determine best parts suppliers
• Order parts and accessories
• Receive parts
• Manage inventory levels
• Return parts (Defective, warranties, obsolete)
• Perform cycle counts
• Assist with physical inventory
• Prepare for daily operations
• Assist customers in anyway needed
• Complete parts sales transactions
• Promote product benefits and features
• Track lost part sales
• Troubleshoot daily issues
• Manage quote book
• Maintain office equipment
• Order office supplies
• Order and maintain shop supplies
• Maintain customer files
• Participate in staff meetings
• Participate in internal and vendor training
• Participate in cross-training
• Review professional publications
• Network with industry representatives
• Any other assigned tasks

Benefits

• Health Insurance
• Vision Insurance (company paid option)
• Dental Insurance (company paid option)
• 401K with company match
• Paid time off
• Employee discounts
• Advancement opportunities
• Awesome environment with a great team of coworkers!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees